Sultani

It is dispatched from İstanbul within one to two business days of your order and travels by courier — at your door within three to seven business days of dispatch. Customs clearance is handled for you. We write with the carrier and the tracking number on the day it leaves.

Close, and never quite even. Hand-dyed wool shifts a little across a field rather than holding one flat tone, and where the dye is a natural one that shift has a name — abrash. It is evidence of how the colour was made rather than a fault in it. Every piece page names its dye and says what that dye does, so you can read what you are looking at.

Thirty days from delivery. No reason is required and none will be asked for. Write to us and we book the collection with the same courier at our cost, and the refund goes to the card you paid with, in full, once the piece is back with us.

The rug in the photographs is the rug that arrives, with its own reference, its own measurements and its own irregularities. The drawing is older and is shared — a piece carrying it may have been woven at another size. Ask us which sizes it exists in.

Measure the seating group rather than the room — a rug wants at least the front feet of the seating standing on it. Every piece is listed at its exact size, in the system you measure in, so you can hold those figures against the floor you have. Under a dining table, allow for the chairs drawn back; beside a bed, let the rug run out where feet actually land.

A rug can be made. Tell us the room, the size and what it has to live with, and we will say what is possible and what it would cost before anything is begun. A custom rug is made for you and cannot be returned.