Last updated .
Shipping
1–2 business days
Dispatch from İstanbul
3–7 business days
By courier, customs permitting
All charges included
Delivery, import duty and tax
Duty-paid, with nothing to settle on arrival
The price you pay includes delivery, import duty and tax. Nothing is collected at your door and no customs bill follows.
This is what "DDP" — delivered duty paid — means: duty and tax are settled before the rug reaches you, never by you.
Signature required
Every rug is sent signature-required. Somebody has to be there to receive it. At these values we will not authorise a courier to leave one unattended.
When it leaves
Your rug is dispatched from İstanbul within one to two business days of your order, and travels by courier — at your door within three to seven business days of dispatch, customs permitting.
We write to you with the carrier and tracking number on the day it leaves, and again when it is delivered.
Where it ships from
Your rug is dispatched from İstanbul directly to you.